The pharmacy account uses the same login as your grocery store account, so keep in mind that creating a new account instead of signing in will result in an error.
If you are having trouble logging in or if you do not remember your grocery login credentials, please reset the password on the grocery store site first: https://www.shopdwfreshmarket.com/
It may send you a temporary password, which you will need to use when logging in the grocery store account and you can update it to a more permanent one. If you have any issues, please reach out to their customer service team at: https://www.shopdwfreshmarket.com/about/contact-us
After the password has been updated, please click on Pharmacy and select My Prescriptions where you should be redirected to our pharmacy site. Click on 'Sign In' here: https://shopdwfreshmarket.web.medrefill.com/dwweb/#/signin/ and log in with your new credentials.
After you're signed in, you may be prompted to verify your information. Please follow the prompts and enter your prescription details.
If you prefer using the app, please ensure you can sign in the website first. After that's done, you can sign out and then open the pharmacy app. The login should work properly at that point.